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Summary
Like many other lower end EDI providers, Softcare’s strength is its price. Softcare’s EDI products are not the best performing, are challenging to use and often seem like a collection of spare components thrown together, but they are certainly cheap. Ultimately, however, a business must decide if upfront cost is the best means of deciding on something as mission critical as EDI. For our purposes the answer is a resounding no and there are certainly better tools out there that make working with EDI and EDI integration a far more profitable experience than Softcare.
Strengths
The name itself might lead you to believe that you are dealing with one of the better EDI solutions on the market. Softcare however should not be confused with people like Softshare, EMANIO or Inovis - leading providers of EDI software and EDI integration technology. Softcare’s products fit squarely in the bottom rung of the spectrum and that’s reflected in the products which quite frankly have only one thing going for them - they’re relatively cheap. The downside, however, is that you will quickly loose that initial advantage due to the limitations of the product.
Limitations
Like other products from similar providers, Softcare’s products suffer from difficult to use interfaces, limited automation capabilities and a challenging integration component that makes taking your EDI data to your in-house ERP or accounting system a haphazard operation that will quickly negate any cost benefits you received by purchasing a lower-priced product. Beyond the difficult to use aspect of the products is also a sub-par performance that will satisfy only the smallest of companies out there. From a growth perspective the long-term costs of using these products far outweigh the advantages.
Wish List
An easier to use product with more power and a more seamless interface. More automation capabilities.
Product Ratings
The product ratings below reflect our evaluation of Softcare with a rating score that ranges from 1 to 5, with 1 equaling “fail” and 5 being an “Excellent”. Our overall score for Softcare is of 2 out of a total possible of 5.
| Product Area |
|
|
| Setup & Installation |
The installation was not very smooth and required a number of re-tries before we were able to do it successfully. |
2 |
| Interface |
The interface is difficult to use and requires a steep learning curve. |
2 |
| Features |
The Softcare product provides the necessary features to do the job, but they are difficult to get to and limited in scope. |
2 |
| Ease of use |
A challenging interface makes using the product even more difficult. |
2 |
| Automation Capabilities |
Limited automation capabilities make this product challenging for growing companies,for more advanced operations this quickly becomes a problematic solution. |
2 |
| Integration capabilities |
While integration is part of the Softcare picture, the implementation is not very flexible and provides limitations for all but the smallest companies. |
2 |
| Performance |
While the product performs reasonably well it's far behind in overall performance to leaders in the category like EMANIO, INOVIS and others |
2 |
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Overall Score |
2 |
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Our Team
About Team 
The strength of EDI Software Review is the individuals that make up the team. In fact, we believe that our team consists of a group of uniquely talented individuals. Each of the team members is an experienced consultant that is operationally savvy, demonstrating a deep levelof experience. Each member of the team has an intense commitment to board service and to working closely with the management teams of software companies to provide an unbias independant review. |
